Privacy Policy

Brief description of the purpose of the privacy policy

This Privacy Policy sets out how qbet collects, uses, stores, and protects personal information when you interact with our platform. We’re committed to handling your data responsibly - not because a regulation forces us to say that, but because it’s the right way to operate. This document applies to all users visiting or registering on the site, and it covers everything from basic browsing data to account information.

Effective from January 1, 2026. We review this policy regularly and update it when practices change.

Use of the information collected: to improve the site, optimize performance and analyze data

When you use qbet, we collect certain information - some you give us directly, some we gather automatically.

Directly provided data includes things like your name, email address, and any preferences you set in your account. Automatically collected data covers IP addresses, browser type, device identifiers, pages visited, and session duration. We may also receive data from third-party partners, like payment processors or analytics providers.

So what do we actually do with it? A few things. We use it to process your requests and deliver the services you’ve asked for. We analyze aggregated usage data to figure out which parts of the platform are working well and which parts are frustrating people. We run performance diagnostics - if a page loads slowly for users in a specific region, we want to know that. And yes, we may use contact information to send you updates, but only if you’ve opted in.

We don’t sell your personal data. Full stop. We don’t share it with third parties except where it’s necessary to deliver our services or where we’re legally required to do so.

Description of measures taken to protect personal data

Data security isn’t a checkbox for us. Here’s what’s actually in place.

All data transmitted between your browser and our servers is encrypted using TLS. Stored data is protected with industry-standard encryption at rest. Access to personal data internally is restricted on a need-to-know basis - not everyone on the team can see everything. We conduct regular security audits and vulnerability assessments throughout the year.

In the event of a data breach that poses a risk to your rights, we’re obligated to notify the relevant supervisory authority within 72 hours and to inform affected users without undue delay. That’s the law. We also think it’s just decent behaviour.

Third-party processors we work with - hosting providers, analytics tools, payment services - are vetted for compliance and bound by data processing agreements that require them to protect your information to the same standard we do.

No system is 100% impenetrable. We won’t pretend otherwise. But we take this seriously and invest real resources in keeping your data safe.

Use of cookies

We use cookies and similar technologies on the qbet platform. These range from strictly necessary session cookies to optional analytics and preference cookies. The full breakdown is in our Cookie Policy, which lives at /cookie-policy.

The short version: we ask for your consent before placing any non-essential cookies, you can withdraw that consent any time, and refusing optional cookies won’t stop you from using the core features of the site.

Users’ ability to view, modify or delete their personal information

You have rights over your personal data. Real, enforceable ones. Under UK GDPR as it stands in 2026, you can:

Request a copy of the personal data we hold about you. Ask us to correct anything that’s inaccurate. Request deletion - the “right to be forgotten” - under certain conditions. Restrict or object to how we process your data. Request that we transfer your data to another provider in a portable format.

To exercise any of these, email us at contact@qbets-uk.co.uk . We’ll verify your identity first (standard practice, not bureaucracy for its own sake), then respond within 30 days. If a request is complex or there are multiple requests at once, we may extend that to 60 days, but we’ll tell you if that’s the case.

If you’re unhappy with how we’ve handled your data, you have the right to complain to the Information Commissioner’s Office in the UK.

Contact information

For any privacy-related questions, requests, or complaints, reach us at contact@qbets-uk.co.uk . We’ll get back to you promptly.

Effective date

This Privacy Policy is effective as of January 1, 2026. Changes will be posted here with an updated effective date.